Health care services in Punjab: Findings of a patient satisfaction survey

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Health care services in Punjab: Findings of a patient satisfaction survey [1]

Based on the primary data for 499 patients, 135 IPD and 364 OPD, in 62 hospitals across all the 20 districts in Punjab, the study discovered that contrary to the popular notion, the satisfaction level of the patients with the services delivered at hospitals managed by Punjab Health Systems Corporation (PHSC) was significantly high on most of the parameters.

Publication Date:

01/09/2008

Author(s): Pawan Kumar Sharma [2], Shaik Iftikhar Ahmed [3], Manisha Bhatia [4]

Source: Social Change [5]

Vol:

Issue:

pp:

458

Tags:

Source URL: http://admin.indiaenvironmentportal.org.in/feature-article/health-care-services-punjab-findings-patient-satisfaction-survey

Links:
[1] http://admin.indiaenvironmentportal.org.in/feature-article/health-care-services-punjab-findings-patient-satisfaction-survey
[2] http://admin.indiaenvironmentportal.org.in/category/author/pawan-kumar-sharma
[3] http://admin.indiaenvironmentportal.org.in/category/author/shaik-iftikhar-ahmed
[4] http://admin.indiaenvironmentportal.org.in/category/author/manisha-bhatia
[5] http://admin.indiaenvironmentportal.org.in/category/journal/social-change
[6] http://admin.indiaenvironmentportal.org.in/category/thesaurus/health
[7] http://admin.indiaenvironmentportal.org.in/category/thesaurus/health-care
[8] http://admin.indiaenvironmentportal.org.in/category/thesaurus/punjab
[9] http://admin.indiaenvironmentportal.org.in/category/thesaurus/statistics