When the Delhi government sought to reach out to the intended beneficiaries, it found it needed a 'mission convergence' to ensure better delivery of services. The gender resource centres (GRCs) brought together all 49 welfare entitlements of nine participating departments to the people who needed them the most-the urban poor. Also, the 40-odd forms were reduced to a single common application form.
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Links:
[1] http://admin.indiaenvironmentportal.org.in/feature-article/delhi-makes-welfare-mission-possible
[2] http://admin.indiaenvironmentportal.org.in/category/author/jasleen-kaur
[3] http://admin.indiaenvironmentportal.org.in/category/journal/governance-now
[4] http://admin.indiaenvironmentportal.org.in/category/thesaurus/services
[5] http://admin.indiaenvironmentportal.org.in/category/thesaurus/delhi
[6] http://admin.indiaenvironmentportal.org.in/category/thesaurus/poverty
[7] http://admin.indiaenvironmentportal.org.in/category/thesaurus/habitat-and-urbanisation
[8] http://admin.indiaenvironmentportal.org.in/category/thesaurus/ngo
[9] http://admin.indiaenvironmentportal.org.in/category/thesaurus/sustainable-development
