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 CONSUMERS'IRE [1]

Disgruntled with the apathy of manufacturers towards their complaints, a group of frustrated PC users have taken a "PC maker, Leading Edge Products Inc of Westborough, Massachussets, to court. They have filed a case of fraud and breach of warranty contracts in the State Supreme Court, New York, contending that the company had failed to provide i proper technical support. If at all the users managed to get through to the help-desk, the company officials would shrug it off as hardware or software problem. According to industry analysts, this is perhaps the first case in which a PC maker has been sued for poor help-desk service.

Publication Date: 
14/03/1996
Down to Earth [2]
Tags:
Industry [3], United States Of America (US) [4], Computers [5]
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[2] http://admin.indiaenvironmentportal.org.in/category/newspaper/down-earth
[3] http://admin.indiaenvironmentportal.org.in/category/thesaurus/industry
[4] http://admin.indiaenvironmentportal.org.in/category/thesaurus/united-states-america-us
[5] http://admin.indiaenvironmentportal.org.in/category/thesaurus/computers