The experience feedback on a crisis that hit a city is frequently used as a "recollection" tool. To capitalize information about an experience feedback from the cities that have been affected by a natural hazard, the authors propose in this study a functional model to model scenarios of city crises. In this model, the city, considered as a complex system, was modelled using a functional analysis method. Based on such modelling, two risk analysis methods (Failure Mode and Effect Analysis and Event Tree Method) were deployed and adjusted.