In this paper Marieke Adank presents the main features and understanding of what constitutes "small towns" to determine the most appropriate water service arrangement. It points to the challenges in developing a clear typology for small towns and assigning one single model for delivering small town water services.

The guidelines, compiled by the MUS Group with support from IFAD and SDC, give step-by-step guidance on planning and providing multiple-use water services and on creating an enabling environment at intermediate and national level.