Relatively new and emerging categories of human settlements, such as small towns, may require a different set of service arrangements to facilitate the provision of water. In this paper, Marieke Adank presents the main features and understanding of what constitutes "small towns" to determine the most appropriate water service arrangement for this new phenomenon. Findings of the paper point out to challenges in developing a clear typology for small towns and assigning one single model for delivering small town water services. Amidst this layer of ambiguity however, Adank draws examples from different arrangements serving "small towns" in countries, and provides compelling evidence that: different models and arrangements have been tested and have worked; there is a growing role for private sector involvement; and there is a need to revisit institutional and regulatory frameworks, as well as funding models, to finance capital maintenance. This paper concludes with a list of resources for further reading, and provides contact details of some organisations whose work focus on "small towns".