Report on Civic Issues Registered by Citizens And Deliberations by Municipal Councillors in Delhi (MCD) and the MLAs in the State Assembly sessions (January 2014 to December 2017)

A white paper on civic issues, including pollution, sewage, water supply and garbage, has highlighted that a large number of the capital’s woes are a result of multiplicity of authorities. The report by NGO Praja Foundation comes a year after the keenly-fought elections of the three municipal corporations. After analysing data of complaints, the report has concluded that residents of Shahdara (south) face the maximum trouble due to the sewerage network, while Rohini registered the maximum number of stray animal-related problems. West zone under south corporation topped on complaints regarding garbage not being collected, Karol Bagh faces maximum storm water drainage problems. Civil Lines zone under north corporation is plagued with unauthorised construction. Rohini and west zones figure five times in the list of top zones facing civic problems.
Civil Lines zone saw the highest number (51,553) of complaints in 2017. The overall complaints rose by 9% over three years from 3,54,788 in 2015 to 3,88,484 in 2017.