Acknowledging the need for the government to have a systemic engagement on social media, Secretary, Department of Telecommunications (DoT), R. Chandrashekhar, said the Department had prepared the draft of a social media framework. Speaking at the plenary session on the second day of the 5th IFIP World IT Forum (WITFOR) in New Delhi, he said, "The way social media and governments work, they have fundamentally different characteristics, which leads to a constant challenge. To overcome these challenges, DIT has come up with a draft social media framework which is in the stage of finalisation."

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