The COVID-19 crisis triggered a huge downturn in various sectors of the economy, including the energy sector. In Indonesia, from January to June 2020, electricity consumption fell -7.06% in the industrial and commercial sectors. Although residential electricity demand increased during the same time period, overall energy demand decreased, which has adversely affected facility owners and energy efficiency players. Energy efficiency and conservation efforts can play a crucial role in boosting Indonesia’s economy and resilience. However, government support is needed to reinvigorate energy efficiency and conservation programs and stimulus plans announced thus far have not adequately addressed the sector’s top priorities. This study, produced in collaboration with the Indonesia Energy Efficiency Society (MASKEEI), aims to measure and understand how COVID-19 has impacted the business of facility owners and energy efficiency service stakeholders through a targeted survey.