The provision of reliable and adequate drinking water services in rural communities is important. Here, the researchers reported on a study that evaluated the respondents’ willingness to pay for water services in the two communities in Mutale Local Municipality, South Africa. The study was accomplished through open-ended questionnaire interviews with selected respondents. The study showed that respondents were dissatisfied with the unreliable water services (89.9%) but were willing to pay for water services to secure reliable water services (95.5%).